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So here it is: the top 24 free resources that cover all the most common and difficult problems in twelve separate hardware and software areas---one of them is almost sure to work for you the next time you're stumped by a hardware or software glitch. (Read through the list all the way to the end to find the one that best fits the problem you're having.)

1) If your problem is with hardware, check this out http://www.winmag.com/library/1998/1001/fea0045.htm You should also try your hardware vendor's site almost all hardware vendors have FAQs and free online, searchable tech support areas.

2) You might also try WinMag's free "WinTune test and tune-up kit." It can help you troubleshoot and analyze your system for a wide variety of common problems http://wintune.winmag.com/
3) If your problem is with WinTune itself (e.g. it won't run) check the help system at http://wintune.winmag.com/doc/trouble.asp or the FAQ at http://wintune.winmag.com/doc/default.asp
4) If your problem is with software, the link at http://www.winmag.com/library/1998/1001/fea0045.htm also contains a wealth of software troubleshooting information, and most software vendors also offer free online tech support.
For Win98-specific software problems, check out http://www.winmag.com/library/1998/1201/Cov0066.htm for tons of info on solving problems with that OS. Another article at http://www.winmag.com/library/1998/1101/fea0068.htm will show you how to use the free Win98 Resource Kit---which you may already own and not realize it. (It's hidden on the Windows setup CDs!) Finally, http://www.winmag.com/library/1998/1201/ana0010.htm can show you what's up with "version conflicts" and related problems, including suggested fixes and Microsoft's own recommendations.
5) BrowserTune can help with UI issues, browser issues, connectivity and throughput issues, and lots more having to do with the Internet, the Web, intranets, general connectivity, and all the related technologies. http://browsertune.com/
6) If you have a BrowserTune problem, use the "Browser Failed" links on the BrowserTune site ( http://www.browsertune.com ); they bring you to help pages that will tell you what to do. BrowserTune itself has been used by (literally) tens of millions of people; it's very thoroughly debugged. The servers it's on have a better than 99% uptime. While it's possible that you may discover a bug or suffer from a failure of one of the tests, chances are if you have a problem, it's on your end---that's exactly what BrowserTune is designed to uncover for you!
7) You may also wish to try these for specific problems:

Win98-Specific Bugs and Fixes
http://www.winmag.com/library/1998/1201/cov0066.htm

Finding and Fixing Y2K Issues
http://www.winmag.com/library/1999/0101/fea0061.htm

How to Solve Intractable "Mystery" problems
http://bbs.winmag.com/columns/archives/041899/friday/column.asp?frames=yes

General Windows Support issues
http://support.microsoft.com/support/

Win95
http://support.microsoft.com/support/windows/serviceware/win95/default.asp

Win98
http://support.microsoft.com/support/windows/serviceware/win98/default.asp

WinNT
http://support.microsoft.com/support/default.asp?PR=ntw&FR=0&SD=SO&

IE5
http://support.microsoft.com/support/ie/serviceware/exp50/default.asp

If you're using Win98, you can use "Windows Update" (on your start menu) for patches and upgrades.

If you want to download patches one by one and store them locally, try http://www.microsoft.com/windows98/downloads/corporate.asp
8) For "best of" product recommendations, check this out: http://winlist.winmag.com/
9) Search the rest of http://www.winmag.com , too. There's a load of information available there, including searchable text from all back issues and all the annual "Tips" issues.
10) Search http://www.langa.com . All text from all past issues of the LangaList is fully indexed and available for free.
11) For answers to *almost anything else,* check out http://www.winmag.com/library/1998/0701/fea0077.htm That article contains secrets and tips for cutting through the clutter of most web searches so you can quickly find exactly what you need, on your own!
12) Finally, here's the "ultimate fix" for a huge pile of common problems http://www.winmag.com/library/1998/1001/fea0045i.htm#won't_work
If you want to possibly speed up the refresh rate in Console Windows, add the following to the [386Enh] section of SYSTEM.INI: WindowsUpdateTime=10 (the value is the refresh rate in milliseconds). NOTE: using values less than 15-20ms requires a fast machine and a good video card. Otherwise your system will become very slow when a DOS Box or Win32 Console Application is running). Make sure to reboot your system after setting the tweak.

 

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Last Modified: 11/08/1999 13:12:18 CST

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